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Shipping & Return Policy

Shipping Policy

Shipping Policy

All digital products purchased on Softpinz.net are delivered via email. No physical shipment is required.

In most cases, delivery is completed within a few minutes after successful payment. In rare cases (such as high order volume or system verification), delivery may take slightly longer.

Estimated delivery time: 1–15 minutes after successful payment.

Refund & Return Policy

Refund & Return Policy

Due to the nature of digital products, refunds are generally not available after delivery.

However, customers may request a refund or replacement within 7 days of purchase if:

• The product key is invalid or not working
• The product has not been activated or used
• Proof of the issue is provided (e.g. screenshots)

Each product is unique and intended for single use.

Our support team reviews requests within 24–48 hours.

If you experience any issues, please contact our support team.

If you do not receive your product or experience any issues, please contact us.

Softpinz.net Company contact

Company: Softpinz

TAX ID: 5041206777

Adresse: Beijerdstraat 9, 4112 NE Netherlands

Email: support@softpinz.net 

Whatsapp Support: +90 534 613 1634

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